|
UK Customers:
All orders over a total of £40 will be delivered to you for free!
The following table provides a breakdown of delivery options for
customers within the UK:
|
Delivery Method |
Cost |
Approximate Delivery Time* |
|
1st
Class Recorded Delivery |
£3
(Free if your order total is over £40) |
1-2
Working Days |
|
Next
Day Special delivery |
£5 |
1
Working Day |
International
Customers (Outside the UK): The following table provides a breakdown of
delivery options for customers outside the United Kingdom:
|
Delivery Method |
Cost |
Approximate Delivery Time* |
|
International Signed-For Delivery (Europe) |
£6 |
5
Working Days |
|
International Signed-For Delivery (Outside Europe) |
£8 |
5-10
Working Days |
* Please note: we cannot
guarantee that you will receive your purchase within the stated time as
there are occasionally delays. Tracking numbers are provided for your
peace of mind.
Refund/Returns Policy
If for any
reason you are unhappy with your purchase, you have 7 days to return it
and you will receive a full refund.
Please
note: a refund will not be given on delivery costs. If your purchase
qualifies for free delivery, the delivery cost (£3.00) will be deducted
from the original payment amount.
Conditions
of this refund policy:
In order to
receive a full refund, you must:
- return your
purchase within 7 days of receiving it.
- return your
purchase in its original, unworn condition with tags intact.
If these
conditions are met, you will be refunded via your original method of
payment.
Note:
We do not take responsibility for incorrect sizes ordered (unless there
is an error made on our part). Therefore, before purchasing an item,
please ensure that you order the correct size by referring to the
“Product Info” section included in the item description.
To request a
refund, please email us at
returns@fayez.co.uk , making sure to include your
order number and contact details. |