UK Customers: All orders over a total of £40 will be delivered to you for free!

The following table provides a breakdown of delivery options for customers within the UK:

Delivery Method	Cost	Approximate Delivery Time*
1st Class Recorded Delivery	£3 (Free if your order total is over £40)	1-2 Working Days
Next Day Special delivery	£5	1 Working Day

International Customers (Outside the UK): The following table provides a breakdown of delivery options for customers outside the United Kingdom:

Delivery Method	Cost	Approximate Delivery Time*
International Signed-For Delivery (Europe)	£6	5 Working Days
International Signed-For Delivery (Outside Europe)	£8	5-10 Working Days

* Please note: we cannot guarantee that you will receive your purchase within the stated time as there are occasionally delays. Tracking numbers are provided for your peace of mind.

Refund/Returns Policy

If for any reason you are unhappy with your purchase, you have 7 days to return it and you will receive a full refund.

Please note: a refund will not be given on delivery costs. If your purchase qualifies for free delivery, the delivery cost (£3.00) will be deducted from the original payment amount.

Conditions of this refund policy:

In order to receive a full refund, you must:

- return your purchase within 7 days of receiving it.

- return your purchase in its original, unworn condition with tags intact.

If these conditions are met, you will be refunded via your original method of payment.

Note: We do not take responsibility for incorrect sizes ordered (unless there is an error made on our part). Therefore, before purchasing an item, please ensure that you order the correct size by referring to the “Product Info” section included in the item description.

To request a refund, please email us at returns@fayez.co.uk , making sure to include your order number and contact details.